Shipping Overview
At BREMERE, we are committed to getting your kitchenware to you as quickly and safely as possible. This shipping policy outlines our processing times, delivery estimates, and the procedures we follow to ensure your products arrive in excellent condition.
Order Processing
All orders are processed within 1 to 2 business days of placement. Orders placed on weekends or holidays will be processed on the next business day. During peak shopping seasons, processing may take up to 3 business days. You will receive an email notification when your order has been processed and shipped.
Shipping Destinations
We currently ship to all addresses within the United States, including Alaska and Hawaii. We do not ship to PO boxes or APO/FPO addresses at this time. We are actively working to expand our shipping capabilities to serve international customers in the future.
Delivery Timeframes
Standard Shipping
Standard shipping delivers within 5 to 10 business days from the ship date. This is our default shipping method and includes tracking information.
Remote Areas
Deliveries to remote or rural areas may require additional transit time. If your location is considered remote, please allow up to 14 business days for delivery.
Shipping Confirmation
Once your order has shipped, you will receive a shipping confirmation email containing:
- Your order number
- The tracking number for your package
- A link to the carrier tracking page
- The estimated delivery date range
Please save this email for your records. You can use the tracking number to monitor your delivery status at any time.
Packaging and Handling
We take great care in packaging your kitchenware to ensure it arrives in perfect condition. Each item is individually inspected and wrapped with protective materials. Fragile items such as ceramic dinnerware and glass lids receive extra padding. Our packaging is designed to withstand the normal rigors of shipping while minimizing environmental impact.
Shipping Restrictions
Certain products may have shipping restrictions based on size, weight, or material. If a product cannot be shipped to your location, you will be notified at checkout or via email. We will offer alternative options or a full refund if we cannot fulfill your order.
Damaged During Shipping
If your package arrives damaged, please follow these steps:
- Take photos of the damaged packaging and product before opening further
- Contact us at HEMANGKEDIA2026@outlook.com within 48 hours of delivery
- Include your order number and photos in your email
- Retain all original packaging for inspection
We will arrange for a replacement or refund at no additional cost to you. Do not dispose of the damaged item or packaging until we have resolved the issue.
Incorrect Address
Please verify your shipping address carefully before completing your order. We are not responsible for packages delivered to an incorrect address provided by the customer. If you realize you have entered the wrong address, contact us immediately at HEMANGKEDIA2026@outlook.com. If the package has not yet shipped, we will update the address. If it has already shipped, we will work with the carrier to attempt a redirect, though this is not always possible.
Order Modifications and Cancellations
Orders can be modified or cancelled within 12 hours of placement. After this window, the order enters our processing queue and changes may not be possible. To request a modification or cancellation, contact us at HEMANGKEDIA2026@outlook.com with your order number.
Contact Information
PLANETOID TRADE PTE. LTD
10 Anson Road, #11-20, Singapore 079903
Email: HEMANGKEDIA2026@outlook.com
Phone: +1 (302) 555-0142